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New Hampshire Adopts Rule Protecting Prospective Clients who Unilaterally Email Law Firms

20 Feb 2008

Effective January 1, 2008, New Hampshire adopted a rule that clearly protects persons who, in good faith, e-mail confidential information to a lawyer from having the lawyer use the information against the prospective client.  The comments to New Hampshshire Rule 1.18 provide in part: “In its version of these provisions, New Hampshire’s rule eliminates the terminology of ‘discussion’ or ‘consultation’ and extends the protections of the rule to persons who, in a good faith search for representation, provide information unilaterally to a lawyer who subsequently receives and reviews the information.  This change recognizes that persons frequently initiate contact with an attorney in writing, by e-mail, or in other unilateral forms, and in the process disclose confidential information that warrants protection.”

The rule no doubt makes it more important for NH lawyersto use effective disclaimers on their web pages.



Lawyers receiving unsolicited e-mails from prospective clients via website must hold information received in confidence

7 Jun 2007

In the absence of an effective disclaimer, a lawyer who receives unsolicited information from a prospective client through an e-mail link on a law firm website must hold the information in confidence, even if the lawyer declines the representation.  Massachusetts Bar Opinion 2007-01.The opinion also addresses whether the lawyer’s firm can represent a party adverse to that prospective client.



Lawyers need to consider several aspects of duty of confidentiality for inquiries through a web site

17 Jan 2007

Lawyers must consider confidentiality and other ethical issues associated with inquiries they receive through a website. Informal opinion 2080 (2006).



Professor Hricik publishes article about the proper use of website disclaimers

5 May 2006

In April, an article about the proper use of website disclaimers to avoid disqualification by incoming e-mail was posted by David Hricik.



Mississippi lawyer wbe sites must comply with applicable advertising rules

17 Jun 2005

Computer-accessed communications include, but are not limited to, Internet presences such as home pages or World Wide Web sites, unsolicited electronic mail communications, and information concerning a lawyer’s or law firm’s services that appears on World Wide Web search engine screens and elsewhere.  Opinion 252 (April 22, 2005). Rule 7.5, MRPC, addresses the mandatory submission requirement of advertisements prior to their dissemination.  Rule 7.5(b), MRPC, outlines advertisements that are not required to be submitted prior to dissemination.  Among these is 7.5(b)(8), MRPC, which states that “Internet Web pages viewed via a Web browser, in a search initiated by a person without solicitation” are exempt from the submission requirement.   Therefore, while an internet web-page may be considered an advertisement, it is not mandatory that it be submitted to the Office of General Counsel for The Mississippi Bar.  Disclaimers need not appear on every web site page.



Ninth Circuit analyzes the impact of disclaimers on law firm websites

8 Jun 2005

The Ninth Circuit has issued a decision which analyzes the impact of disclaimers on law firm websites which purport to deny formation of an attorney client relationship to those who submit information through forms on law firm web sites. The Ninth Circuit permitted a plaintiff who had submitted information to a firm while disclaiming creation of any attorney-client relationship to claim privilege over it. In contrast, a recent Interim opinion from California suggests that lawyers can avoid creating a confidential relationship only by specifically denying any obligation of confidentiality in order to avoid disqualification by a prospective client using the firm’s website. The same conclusions were reached a few months earlier in Nevada Formal Ethics Opinion No. 32 (March 25, 2005). Taken together, the opinions suggest that denying confidentiality is necessary to avoid disqualification, but doing so will preclude the person who submits the information from claiming privilege over it. Professor Hricik suggests some model language that avoids these issues.



Lawyers do not owe a duty of confidentiality to individuals who unilaterally e-mail an unsolicited inquiries

28 Dec 2002

A lawyer does not owe a duty of confidentiality to an individual who unilaterally e-mails an unsolicited inquiry to a lawyer. The sender does not have a reasonable expectation of confidentiality in such situations. Law firm websites, with attorney e-mail addresses, however, should include disclaimers regarding whether or not e-mail communications from prospective clients will be treated as confidential See Arizona State Bar Opinion 02-04



New Mexico ethics opinion provides guidance regarding lawyer participation in Internet discussion forums

4 Mar 2002

New Mexico Opinion 2001-1 addresses the application of Rules of Professional Conduct to Lawyer’s Use of
Listserve-type Message Boards and Communications.



Article summarizing some long e-mail disclaimers

6 Jun 2001

The Register’s Readers’ Letters The Email Disclaimer Awards 2001: if you think you’ve seen some long or odd e-mail disclaimers, check these out.



Lawyer websites are “advertising” within the meaning of the Vermont Rules of Professional Conduct

15 Jan 2001

Lawyer websites are “advertising” within the meaning of the Vermont  Rules of Professional Conduct. Opinion 2000-04. Lawyers must comply with the applicable requirements of Rules 7.1 and 7.2 concerning accuracy and record-keeping. Unless the information on the Web site is directed to persons or groups whom the lawyer knows to be in need of legal services and with whom the lawyer does not have a family or prior professional relationship, the Web pages need not include the words “Advertising Material” otherwise required by Rule 7.3(c). It is advisable for the lawyer to use carefully worded disclosures and disclaimers to clarify the purposes and value of the information on the Web site and in the lawyer’s e-mail responses to questions generated by the Web site. However, the use of disclaimers will not necessarily preclude the formation of a lawyer-client relationship and its attendant ethical responsibilities, “in” particular circumstances.



Iowa lawyer biographies and other web site statements must comply with applicable advertising rules

26 Sep 2000

In Opinion 00-01, the Iowa Supreme Court Board of Professional Ethics and Conduct addressed proposed curative language and other questions regarding law firm website advertising materials. (September 6, 2000).



Lawyers may respond to web page message board inquiries provided there are certain disclosures

6 Sep 2000

It is not a violation of the Revised Rules of Professional Conduct for a lawyer to respond to inquiries posted on an Internet message board provided the lawyer clarifies the nature of the lawyer’s relationship with the person or company making the inquiry and the limits of the information that the lawyer is providing. 2000 Formal Ethics Opinion 3 (July 21, 2000).



Lawyers may be listed on national association’s website

16 Jun 1999

Lawyers may be listed on a website by national association of lawyers. Opinion 980268 (1998).   Any information which states or implies specialization, or a higher level of competence in a particular area, triggers the disclaimer requirement of Rule 4-7.4, unless 4-7.4(a) or (b) apply. Information regarding board certifications would trigger this disclaimer. Information regarding honors, memberships and areas of practice might trigger the disclaimer, depending on the specific content and wording.



Missouri bar highlights several ethical issues for unaffiliated lawyers creating websites to provide generalized legal information and access to lawyers

4 Apr 1999

In opinion 980026, the Missouri bar analyzed the issues raised by a proposal by unaffiliated lawyers to provide generalized legal information offer access to three attorneys who are non-affiliated, private practitioners. Although a plain and unambiguous disclaimer may be sufficient to alert someone to the actual nature of the relationship, it may not be sufficient to insulate the lawyers from being treated as a firm from an ethical standpoint. In addition to the concerns about creating the appearance of a firm, lawyers should also be aware that there are concerns about soliciting e-mail from prospective clients through a web site. If a lawyer engages in the practice of communicating with current or prospective clients by e-mail, the lawyer bears the responsibility of providing them timely advice regarding the relative security of communication by e-mail, in general, and in the particular computer setting through which they would be communicating. Lawyers also creates the potential for conflicts of interest through the receipt of substantive information by e-mail.



West Virginia Rules of Conduct apply to all electronic communications about the services of lawyers who practice in West Virginia

20 Nov 1998

West Virginia Rules of Conduct apply to all electronic communications about the services of lawyers who practice in West Virginia, regardless of where the communication originates.  Opinion 98-03 (October 16, 1998). Websites, new groups, and e-mail are all potential forms of advertising and solicitation. State rules apply to any commuications sent or directed to West Virginia residents specifically, even if the communications are from lawyers who are not admitted in West Virginia.






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